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Wisconsin Clinical Resource Center (WCRC)

The Wisconsin Clinical Resource Center (WCRC) project is jointly sponsored by the the Wisconsin Department of Health Services (DHS), Wisconsin Health Care Association (WHCA/WiCAL) and LeadingAge Wisconsin (formerly known as Wisconsin Association of Homes and Services for the Aging - WAHSA), through funding from the Wisconsin Department of Health Services (DHS). This project involves the development of the WCRC website, along with access to companion training materials. CHSRA has been contracted to provide the developmental support for this website and the training modules and materials which accompany it.

The WCRC website is designed as a user-friendly resource to provide key information about thirteen care areas along with access to companion training materials. The care area modules include: challenging behaviors, dehydration & fluid maintenance, dementia & distressed behaviors, depression in the elderly, diabetes management, falls & fall risk, infection, nutrition, pain management, pressure ulcer prevention & treatment, restraints, transitions in care and urinary incontinence. In addition, six companion training programs for staff have been developed: (1) Getting to the Root of the Matter: Review of the Care Process; (2) Identifying Change in Resident Condition: Medical Provider Notification; (3) Resident-Directed Care Planning; (4) Building Relationships Within a Clincial/Cultural Environment; (5) Infection Prevention and Control Within a Clinical/Cultural Environment; and (6) Use of Antipsychotic Drugs.

To facilitate ease of use, each care area module is organized using a framework that provides tools, guidelines, related regulations and additional resources for learning. Website development and training activities have been guided by the WCRC Advisory Group and DQA representatives. Members of the Advisory Group and representatives from DQA serve to recommend and review content provided in the website and training.

The website is not intended as an exhaustive listing of all resources but as dynamic tool for providers. The key content identified has been selected by a diverse group of professionals working in long-term care. The hope is to provide a dynamic forum for sharing useful information and resources.

Project Duration: Ongoing

Participating Personnel

Principal Investigator: David Zimmerman
Contact: WCRC helpdesk

Sponsoring Agency

Jointly sponsored by the Wisconsin Department of Health Services (DHS), Wisconsin Health Care Association (WHCA/WiCAL) and LeadingAge Wisconsin

Funding Source

Department of Health Services (DHS)


WCRC website (login required)